Curtis LEDVD2488A User Manual Page 44

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Problems Solutions
TV CHANNELS ARE
BLOCKED
Check your auto lock function’s settings inside the OSD. You may
have locked up some channels but forgot about them. Refer to page
34 for more instructions.
UNIVERSAL REMOTE
CODE
This TV follows NEC’s universal remote code. Please check your
hand book for NEC’s codes then apply them.
THE TV TURNS ON
OR OFF SLOWLY
AND THE SCREEN
SHOWS UP SLOWLY
This TV is a High Definition liquid crystal display panel TV. It
requires a few more seconds than normal TVs to power up and
show the picture.
NO SOUND ON PC Make sure you have a 3.5 mm mini-jack cable connected from your
pc’s sound output to the TV’s VGA STEREO INPUT.
HDCP VIDEO SAYS
NO HDCP SUPPORT
Reboot your HDCP video device but turning them off and
unplugging the power cord. Wait up to 8 minutes to plug the power
back in to see if it works or not.
HDCP VIDEO HAS NO
AUDIO
Make sure you have a 3.5 mm mini-jack cable connected from your
HDCP video device’s sound output to the TV’s VGA STEREO
INPUT. If your HDCP video device uses RCA AUDIO jacks, you’ll
need to obtain a RCA audio converted into 3.5 mm mini-jack cable.
CANNOT GET
1920X1080 ON PC
VGA
Make sure the TV is recognized as plug and play monitor. Try
updating your video card’s drivers as well. If that does not help,
most likely you’ll need to upgrade your video card to a newer one.
PICTURE IS
DISTORTED OR HAS
ABNORMAL SOUND
This might be from interference from large electrical appliances,
cars, motorcycles, or fluorescent lights. If the TV is close to the wall,
try moving the TV to another room in your house to see if the
problem still occurs.
PICTURE DOES NOT
COVER THE ENTIRE
SCREEN
If you’re using HDMI or a TV digital channel make sure you use the
ASPECT button to switch to 16:9 format. If you are using VGA, use
the AUTO ADJUST function to adjust to the screen. Please Note : If
you are using regular analog TV, AV, or component in 480i
resolution, use the ASPECT button to switch to 16:9 in order to fill
up the screen. Please Note : This note this feature will distort the
picture.
PICTURE QUALITY IS
HORRIBLE!!
For best image quality, view HD widescreen programs where
possible. If HD content is not available view “Standard Definition”
from a digital source. Standard, analog TV will always be noticeable
inferior to HD because your TV has video that is many times better
than old TV’s and so you can see interference and deficiencies you
did not KNOW you had.
PICTURE HAS
PIXELS THAT ARE
ALWAYS DISPLAYING
THE SAME COLOR
Your TV is manufactured using an extremely high level of precision
technology, however, sometimes some pixels of your TV may not
display. Pixels defects within industry specifications are inherent to
this type of product and do not constitute a defective product.
I CANNOT CHANGE
THE TIME MANUALLY
Your TV syncs time automatically according to your local TV
channel. This function only works while the TV’s tuner is connected
to an ANTENNA.
BIG BLACK BOX IN
THE MIDDLE OF
SCREEN
You have turned on closed captioning and are using TEXT1 –
TEXT4. Change the setting to CC1 or turn off closed captioning and
the box will disappear. Refer to page 40 for more information.
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